NETLAB+ About NETLAB+

NETLAB+ Technical Support

Need some NETLAB+ assistance? Before contacting support, please refer to the NETLAB+ Technical Support page and the Documentation Library.

Submit a Request for NETLAB+ Technical Support

Please select a support request category from the list below. You will be prompted to provide information that will help us expedite your request.

Content Questions/Problems Lab content, curriculum, tasks Virtual Machine Problems VM issues, hypervisor, pods Cisco Equipment Problems Routers, switches, firewalls All Other Requests General inquiries, account issues

Other Ways to Contact NDG

  • Standard Email Support:  support email address

  • Enhanced Support:  Purchase of Enhanced Support and Training (EST) required
    (send e-mail to support email address)

  • Hours:  10:00am - 6:00pm, US Eastern Time, except major holidays